Leadership Welcome

Baystate Health

Baystate Health, based in western Massachusetts, is a not-for-profit, multi-institutional, integrated health care organization serving more than 800,000 people throughout western Massachusetts. Baystate Health, with a workforce of about 12,000 employees, is the largest private employer in the region and includes the entities that follow.



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Baystate Medical Center

Baystate Medical Center is a nationally ranked, 718-bed independent academic medical center and a training site for the University of Massachusetts Medical School – Baystate and is also affiliated with Tufts University School of Medicine. As a major referral care center and the only Level 1 trauma center and pediatric trauma center for western Massachusetts, Baystate Medical Center has one of New England’s busiest emergency rooms.  In addition, the medical center offers the Baystate Heart & Vascular Program and the Baystate Regional Cancer Program, among other advanced specialty medical, diagnostic, and surgical services. Baystate Medical Center provides the region with the highest level of care for conditions such as cancer, acute and chronic cardiovascular illness, nervous system illness, digestive illness, and other diseases.


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Baystate Children's Hospital

Baystate Children’s Hospital is the region's only accredited full-service children’s hospital and provides a comprehensive range of pediatric primary care and inpatient and outpatient subspecialty services. Among Baystate Children’s Hospital’s Springfield-based services are the region’s only neonatal and pediatric intensive care units, the Baystate Family Advocacy Center, the Sadowsky Family Pediatric Emergency Department and the Baystate Children’s Specialty Center. In 2017, a new expanded, state-of-the-art pediatric procedures unit was opened and pediatric hematology-oncology was relocated to a more patient-friendly facility to improve access, quality, and family experience.


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Baystate Franklin Medical Center

Baystate Franklin Medical Center, located in Greenfield, Massachusetts, is an 89-bed acute care hospital that boasts a state-of-the-art surgical center and a new endoscopy center that opened in August 2017. The hospital provides inpatient and outpatient services to residents of Franklin County and surrounding communities, and has been recognized as a Top 100 Rural and Community Hospital. Specialized programs include wound care and hyperbaric medicine, heart and vascular care, cancer care, family-centered obstetrical care, sports medicine, specialty medical and surgical services, inpatient behavioral medicine, and 24-hour emergency services.


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Baystate Noble Hospital

Baystate Noble Hospital, located in Westfield, Massachusetts, is a  97-bed hospital offering a variety of inpatient and outpatient services including medical, surgical, pulmonary rehabilitation, acute inpatient rehabilitation, cardiac, behavioral health, and emergency services for over 80,000 local residents in the Baystate Noble service area. Baystate Noble Hospital’s network also includes Noble Medical Group Primary Care Physicians and Specialists, Baystate Home Health, and Noble Sports & Rehabilitation Center.


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Baystate Wing Hospital

Baystate Wing Hospital, a 74-bed community hospital located in Palmer, Massachusetts, offers 24-hour emergency care as well as a broad range of inpatient and outpatient medical and surgical services, including comprehensive outpatient behavioral health and addiction recovery services. Baystate Mary Lane Outpatient Center, a satellite facility of Baystate Wing Hospital located in Ware, MA, offers 24-hour emergency services and a broad range of outpatient medical and surgical services, ancillary services, and cancer services through the Baystate Regional Cancer Program. Baystate Wing Hospital and Baystate Mary Lane Outpatient Center serve patients living in Hampden, Hampshire, and Worcester counties.


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Baystate Medical Practices

Baystate Medical Practices is a multi-specialty, academic practice comprising nearly 1,000 physicians and advanced practitioners providing primary and specialty care at over 60 locations throughout the Pioneer Valley. The mission of BMP is to provide outstanding clinical care that is safe, of the highest quality and value, and patient-centered. BMP physicians serve as faculty of the University of Massachusetts Medical School-Baystate, and are the principle educators and mentors for over 360 Baystate Medical Center residents and fellows.


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Baystate Home Health

Baystate Home Health, formerly known as Baystate Visiting Nurse Association and Hospice, provides home health, hospice and palliative care services to patients throughout our region. The consolidation of three established visiting nurse and hospice agencies in 2016, including Baystate Noble VNH and Baystate Wing VNA and Hospice, has created a stronger coordinated approach to providing care at home.

Baystate Home Health and Baystate Hospice clinicians and caregivers provide specialty care in areas such as heart failure, pulmonary disease and other chronic illness management, joint replacement rehabilitation, wound management, telehealth, and palliative and end-of-life care. Through standardized, evidence-based practice, patients and families throughout our communities receive the highest quality of care in their preferred home setting.

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Baystate Home Infusion & Respiratory Services

Baystate Home Infusion & Respiratory Services provides a wide range of infusion care, enteral tube and oral feeding products, respiratory care (including oxygen, sleep apnea treatment, and ventilator care) and durable medical equipment to patients throughout western Massachusetts and northern Connecticut. It includes two retail stores offering a range of medical equipment and supplies, from wheelchairs, to lift chairs, to home safety products.

Baystate Health Foundation

As the charitable arm of Baystate Health, the mission of Baystate Health Foundation is to inspire a “culture of philanthropy” and encourage philanthropic relationships that will help support all system-wide hospitals, programs, and services. Through the generosity of its donors, last year Baystate Health Foundation funded patient care needs, purchased specialized and innovative equipment, and provided support for capital and facility expansions including the Baystate Wing Emergency Department and the Pediatric Procedure Unit & Sadowsky Center for Children at Baystate Medical Center. The landscape of healthcare is ever-changing, and now more than ever, philanthropy plays a pivotal role at Baystate Health.  To make Baystate Health Foundation your charity of choice and partner in improving the health of our community, please visit baystatehealth.org/bhf.

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Baycare Health Partners

Baycare Health Partners Inc. is a physician/hospital organization that includes four Baystate Health hospitals and approximately 1,400 physicians in about 200 medical practices in Hampden, Hampshire, and Franklin counties. Baycare fosters physician/hospital cooperation and provides managed care contracting services for its members. The Baycare subsidiary, Pioneer Valley Accountable Care, LLC (PVAC), is an accountable care organization (ACO) whose goal is to reduce the cost of care while improving quality and the patient experience. PVAC is one of the original 18 ACOs nationally participating in the Next Generation ACO model launched by the CMS Innovation Center. Approximately 40,000 Medicare beneficiaries are attributed to PVAC. In 2017, Baycare formed another ACO subsidiary, Baystate Health Care Alliance, to facilitate participation in a MassHealth ACO in collaboration with Baystate Health and Health New England.

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Health New England

Health New England, based in Springfield, Massachusetts, is a nonprofit health plan serving members in Massachusetts and Connecticut. Health New England offers a range of health care plans in the commercial, Medicaid, and Medicare markets. It is one of the largest managed care organizations in western Massachusetts, consistently rated as one of the top health plans in the country. Health New England has been meeting the health care needs of its members for more than 30 years, pursuing its mission to improve the health and lives of the people in the communities it serves.